Seal of Quality for New Zealand Feijoa Industry


The highest recognition of quality and a friendly mascot to represent the face of the New Zealand Feijoa Growers Association became the main strategies for Team AUT in their strategic business proposal presented to the President of the association. The strategy was aimed to create a reputable Seal of Quality to endorse the class of feijoa fruits to be marketed both locally and internationally, while developing a public relations campaign between the local markets and the association through the use of a mascot.
Amy Wang, Dominic Mehling, Pam Fairbairn, Michael Teoh with coach, Dr. Marcus Ho formed Team AUT for the 3rd Round of the Deloitte National Grand Finals Case Championship Week 2008, held at Massey Albany last 5th of September.

The team was tasked to consult the New Zealand Feijoa Growers Association on different issues affecting their operations, mainly coming from quality control and the streamlining of their processes to produce marketable feijoa fruits for the local and export markets. The issue of fostering unity among feijoa growers in New Zealand to join the association as a centralised point of production and distribution was also an impending issue in the case.

"For this task, we were eager to deliver some really extraordinary suggestions to the association! Let's make their plan for the future growth of feijoa growers exciting!" Michael Teoh said, who felt that Team AUT did very well in designing a unique business strategy for the association.

Team AUT guided the association through a systematic approach in creating a Standards of Quality Seal to grade the produce produced by the feijoa growers. The reasoning behind this suggestion being the fruits would be easily marketable to consumers once they have been assured of meeting the specific requirements and are safe for consumption.

The team recommended that such an initiative would also boost the brand of New Zealand feijoa and gain trust among consumers for its quality.

On a different note, the team also came up with an extraordinary idea of introducing ‘Freddy Feijoa', a mascot that would represent the association among kids. Teaming up with the 5 + A Day programme, Team AUT commented that the youth segment was a profitable untapped market where the association could motivate youths to buy feijoa fruits as their fruit of choice. Parents would likely spend on such purchase as well, as the feijoa fruits are healthy for their children.

The President of the association himself was present to judge during the competition, along with the National Communications Manager and National People & Performance Manager from Deloitte. An academic from University of Auckland also formed the judging panel.

"The judges had a laugh when we unveiled our mascot - Freddy Feijoa! They really loved the idea and we spent some time interacting with them about the viability of the idea. They just loved it!" recalled Michael Teoh, who was pleasantly surprised that the judges loved the mascot idea and remembered it throughout the competition.

Team AUT came in 3rd place during this round, behind University of Waikato and University of Auckland, who came 1st and 2nd respectively.

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